Monday, January 13th, 2025 ~ Alliance will update some software on Monday evening between 5 p.m. – 8 p.m. As a result, our eBill system may not be available. We hope to minimize any inconvenience. If you have questions or need assistance, dial 611 from any phone with Alliance service or (605) 582-6311.

More devices mean more demand on your internet connection, and you might need to bump up your internet speed. For no additional cost, you can try a faster internet speed for two months. During that time, you’ll pay your current price for an upgraded speed. If after the two-month promotional period you want to keep your new speed, […]

    Why is Alliance Fiber the best for streaming? Reliability: You’ll have buried infrastructure that’s not impaired by weather. No wind, rain, or snow will interrupt your service during that amazing catch! Lag-Free: Enjoy consistent performance on different devices. Experience less buffering and a better streaming performance. Bandwidth: There is no sharing bandwidth with […]

A Federal Universal Service Charge (FUSC), as prescribed by the Federal Communications Commission, is now increasing to 36.3% of your interstate telecommunications services. This is effective January 1, 2025, and is a result of an increase in the Federal Communication’s (FCC’s) Universal Service Fund contribution factor from 35.8%. The new FUSC amount is calculated by […]

Your small pocket change can make a big difference. The Keep the Change! program is making your community a better place to live. The funds are voluntarily donated by generous Alliance customers and are given back to community, school, and nonprofit organizations. Customers’ bills are rounded up to the next highest dollar. The average donation […]

Alliance Communications will award nineteen $1,000 scholarships to graduating seniors from each of the following school districts: Alcester-Hudson, Baltic, Brandon Valley, Garretson, Hills-Beaver Creek, Howard, Oldham-Ramona, Tri-Valley, and West Lyon. Students who attend a school not listed, but are Alliance customers, are eligible to apply for the school district respective to their service area.  Also, […]

Signing up for Automatic Bank Payment is easy Fill out the Auto Bank Pay form on the back of your bill. Return the form to Alliance Communications. If we receive your form before the 20th, your automatic bank withdrawal will be activated in time for the upcoming billing. Your payment will be withdrawn from your [...]

With fiber internet, Alliance customers enjoy speeds that benefit everyone from at-home workers to avid gamers. Why is Alliance Fiber the best for gaming? Low latency Symmetrical upload and download speeds Reliability Lag-free Unthrottled speeds: Don't let your bandwidth be limited. Alliance provides a 100% fiber-optic network with the experience you need for victory! Try [...]

More devices mean more demand on your internet connection, and you might need to bump up your internet speed. For no additional cost, you can try a faster internet speed for two months. During that time, you’ll pay your current price for an upgraded speed. If after the two-month promotional period you want to keep your new speed, [...]

Communications services can literally be a lifeline that connects people to their communities. True to its name, the federal Lifeline program provides up to a $9.25 monthly discount for eligible low-income consumers on selected communications services. To qualify to apply for a Lifeline discount, consumers must either have an income that’s at or below 135% […]

Encryption and replacement parts for Alliance’s RF coaxial cable TV system will no longer be available this fall. As a result, Alliance can no longer offer RF coaxial cable TV as of October 1, 2024. Alliance began communicating this change with impacted customers in June through letters, emails, and bill messages. Each customer received a […]

The SDN Communications Board of Managers re-elected Alliance Communications general manager/CEO Ross Petrick to serve another one-year term as Vice President during its recent annual meeting. Petrick has been the general manager and CEO of Alliance Communications, based in Garretson, since 2015. The nine members on the Board of Managers oversee SDN Communications, which is […]

As we advance our technology and services to meet the growing needs of our customers, we are committed to providing you with the best experience in home Internet and Wi-Fi. Faster speeds give you the best experience and reliability with streaming, online surfing, working from home, and gaming. Try a faster speed for no additional [...]

This fall Alliance is buying Leap Communications fiber-optic network. A similar dedication to serving rural communities led the co-founders of Leap Communications to sell its fiber-optic network to Alliance Communications. “The transition should be easy for customers because Alliance, like Leap, is dedicated to bringing cutting-edge services to rural communities,” said Tyler DeNeui, a co-founder […]

To make sure new telephone numbers are available, the Minnesota Public Utilities Commission approved the addition of the new (924) area code to the geographic region of the 507 area code. This process is known as an area code overlay. What is an area code overlay? An overlay is the addition of another area code […]

The SoDak Circuit, a new esports event, is coming to the Sioux Falls Convention Center on Saturday, Sept. 21. Alliance Communications is partnering with SDN Communications and 16 other independent broadband companies to launch the SoDak Circuit. This free esports event is designed to bring together gamers of all levels and ages. Participants will have […]

On Tuesday, June 11, we’ll be removing the duplicate standard definition channels from the lineups of TVs connected to an Alliance DVR or set-top box.  If a channel only appears in standard definition, that channel will NOT be removed because it is not a duplicate. For many years, we offered channels in both standard definition [...]

Alliance CEO Ross Petrick and COO Andy Hulscher review construction maps for rural Beresford's new fiber network during a meeting with contractors in March. Construction crews are arriving in the rural Beresford area to start building a new fiber-optic internet network. About 500 locations outside of Beresford city limits now have the option of receiving [...]

Are you thinking about cancelling your traditional cable TV service and switching to streaming? We know the thought may feel overwhelming. Join us as we talk about the steps to switch to streaming, some of the popular streaming services offered, and how Alliance can help! We have 3 sessions left.  We will be in Brandon […]

Alliance is happy to help you learn how to watch TV without cable. We'll help you navigate through the many streaming options currently available in the marketplace. We want you to enjoy a great streaming experience, no matter which streaming device and services you choose. We’ve included an overview on streaming here so you can [...]

The local ABC, CBS, FOX, and NBC broadcasters are demanding more and offering less to TV customers as Alliance Communications engages in contract renewal discussions. The outcome of these negotiations will impact your TV bill and your channel lineup. “I don’t know where these negotiations will end up,” said General Manager/CEO Ross Petrick. “We’re almost [...]

A more powerful router is waiting for you If you use the 844 GigaCenter Wi-Fi router from Alliance, which is shown in the picture below, it's nearing its end-of-life. We want to get you a new, more powerful router. For no cost, we'll come to your home and install a GigaSpire Blast Wi-Fi 6 router. [...]

Alliance’s new internet speeds rank high above nationwide trends. “The national average internet speed in 2023 is 135 Mbps download and 25 Mbps upload,” said General Manager/CEO Ross Petrick. “Starting Aug. 1, even Alliance’s slowest internet speed is more than double the national average, and the slowest upload speed is 12 times faster.” Alliance's New [...]

Try Ultimate Whole Home Wi-Fi risk free for two months. If after the two-months you want to keep the Ultimate Whole Home Wi-Fi, the $9.95 price will begin the following month. If you decide the plan is not what you are looking for you can simply return the router during the trial period to avoid [...]

Alliance has created a cable TV alternatives guide to help you decide if cable TV or a streaming service is best for your household. We'll help you navigate through the many streaming options currently available in the marketplace. Alliance Communications wants you to enjoy a great TV experience, no matter which service or streaming device [...]

By Ross Petrick, General Manager/CEO Netflix, Disney+ and Amazon Prime, OH MY! As the number and cost of streaming services continue to rise, one thing is certain: Viewers are consuming more streaming content. According to Nielsen data from September 2022, streaming content consists of 37 percent of total viewing, while cable TV is at 33 […]

Everything from your web browsing to the smart devices installed in your home has the potential to erode your privacy and personal security. You must all do whatever you can to keep your personal information away from hackers. Your Personally Identifiable Information, known as PII, can include your name, physical home address, email address, telephone [...]

Get ready for 10-digit dialing for local calls in South Dakota. Last summer, the Federal Communications Commission adopted an order approving the designation of 988 as the 3-digit dialing code for the National Suicide Prevention Lifeline. This designation will require South Dakota residents to transition to 10-digit dialing for local phone calls. In a few […]

Always be careful if you receive an email message that asks you to click on a link to update your bank information or re-authenticate your account. A hacker might be trying to steal your information or infect your device with a virus or malware. The photo in this post is a recent example of a […]

‘Tis the season for family and gatherings and “What’s your Wi-Fi password?” Be prepared with a printable Wi-Fi sign! Either print straight from here, or download the PDF to fill in your network name and password!   For My Alliance WiFi App users, you can create a Guest Network for your Alliance router and share […]

  Receive a one-time $25 credit by choosing to receive your bill only online. Not only will you reduce paper clutter, but you’ll also have extra money in your bank account. After you sign up to receive your bill online, you’ll receive an email from Alliance on or before the first of the month that [...]

Internet parental controls put control back in your hands. Go ahead and relax. Ultimate Whole Home Wi-Fi comes with Experience IQ parental controls and content restrictions. You can create profiles for family members and manage their screen time, online content and more with the My Alliance Wi-Fi App. What can you do with parental controls […]

Stop viruses, phishing, malware and more with Ultimate Whole Home Wi-Fi and its new Protect IQ feature. Ultimate Whole Home Wi-Fi actively detects and blocks malicious websites, viruses, advanced threats and more using Protect IQ. You don’t need to manage any hardware or software. Simple! Since hackers are getting more sophisticated at gaining access to […]

Alliance Communications is bringing gig internet services to rural Lincoln and Turner Counties. This week Alliance received a grant from the State of South Dakota for $2.4 million that it will use to expand its fiber-optic network to these under-served areas. The total project will cost approximately $6,060,000. Once the project is complete, 468 households […]

Where should you place your Wi-Fi router? To enjoy the best online experience, your router needs to be able to send out a strong signal to your wireless devices, wherever you are in your home. In general, the signal gets weaker the farther you are from your Wi-Fi router. If possible, you should place the […]

South Dakotans should start dialing 10 digits when making local phone calls. The Federal Communications Commission adopted last summer an order approving the designation of 988 as the 3-digit dialing code for the National Suicide Prevention Lifeline. This designation will require South Dakota residents to transition to 10-digit dialing for local phone calls. Key dates […]

Find out what internet speed fits you best! Gig internet speeds are here. But did you know that internet speeds from 50 to 250 megabits-per-second are generally sufficient for light-usage homes with only a few users and devices to high-demand homes with multiple users and devices? Alliance Communications, a customer-owned internet provider, recently launched an […]

Streaming TV lets you play with options. You could play movies on Netflix, local news and sports on YouTube TV or Hulu Live, original content on Amazon Prime Video and Apple TV, or any of the thousands of other options offered by streaming services. What’s more, you’ll enjoy the flexibility to watch what you want, [...]

Internet parental controls are included in Alliance’s NEW Ultimate Whole Home WiFi plan. Now you can protect your children or grandchildren from harmful or inappropriate content, limit screen time on devices or applications, and more. So go ahead and set the rules using the My Alliance WiFi App. Then we’ll help you enforce them. How […]

HOME is everything these days. It’s a workplace, a library, a movie theater, a gym, a shopping center, and the backdrop for virtual gatherings with family and friends. However, your home can also be a frustration zone if your internet is too slow to handle all the activity. The solution is to upgrade your internet […]

Alliance Communications is negotiating new contracts with several local broadcast channels. Our existing retransmission consent agreements with the local NBC, ABC and CBS affiliates are set to expire soon. On your monthly cable TV bill, the total retransmission fee for local broadcast channels is now more than $20/month. If history repeats itself, these channels will […]

Wish you could limit your children to a more family-friendly, PG internet experience? Now you can with our new Ultimate Whole Home WiFi. Ultimate Whole Home WiFi gives you new security features and enhanced parental controls. Plus, you’ll enjoy maximum coverage for multiple devices with a powerful WiFi 6 Blast router Gain the priceless ability […]

Video calls go more smoothly with faster Internet. If you can’t be together in person this holiday season, gather virtually instead. With our high-speed internet, group video calls will go more smoothly and feel more festive. You’ll also enjoy merrier online shopping, gaming, learning, streaming, and more. If you’re experiencing slowdowns and buffering, that means […]

ReConnect Funding to Connect 413 Rural Households to High-Speed Internet e-Connectivity TEA, S.D., Oct. 14, 2020 – The Trump Administration today announced that the United States Department of Agriculture (USDA) is investing $1.5 million to provide broadband service in unserved and underserved rural areas in eastern South Dakota. This investment is part of the $550 […]

Congratulations to the following people who won $30 credits on their August bill. They entered our door prize drawings by submitting their annual meeting ballots, which were included in this year’s annual report.   Art or Kristy Metzger Audrey Threadgold Barbara Halbersma Brad or Patty Brown Belva Hughes Carolyn Huyser Cole or Allison Bruscher Dan […]

How much Internet speed do I need for a good online experience? If you’re looking to improve your overall online experience, your Internet speed is one of the most important things to consider. But understanding how much speed you need for your specific online activities can be confusing. The information below along with this online […]

Alliance is bringing internet to the Rowena and East Renner areas thanks to a grant we received through the State of South Dakota. These residents live only a few miles outside of Sioux Falls. However, many have struggled to work and learn online during the Covid-19 pandemic due to a lack of reliable internet. Soon […]

Take your gaming to the next level for only $10 more per month! Although quick thinking and even quicker thumbs are a must in gaming, sometimes it’s your internet that can make or break your performance. You need a fast, reliable, and lag-free connection to stay one step ahead of your opponents. Take your gaming […]

          Remember to call 811 before you dig. Now more than ever, calling 811 is essential to keep people connected. All sorts of utility lines, pipes, and cables could be buried on your property. In some cases, they’re close to the surface and easily damaged by even shallow digging, which can […]

Alliance customers receive $8 million in capital credits Alliance customers will receive $8 million in capital credits this April 2020. So if you were an Alliance cooperative customer between 2007 and 2018, you will receive a portion of the $8 million that is being paid out this year! When Alliance does well financially, we share […]

A new phishing email is circulating that attempts to steal your email password. The link redirects users to a capture screen. If you type in your email address and password, your email account will be compromised. Don’t hesitate to call us if you have questions. Dial 611 from any phone with Alliance service or (605) […]

Nine customers sit on the Alliance Communications Board of Directors. They’re customers just like you, and they use Alliance’s services daily. They’ve stepped forward to set the mission, approve the budget and determine the cooperative’s strategic direction. Alliance customers sit on our board of directors because we are a customer-owned communications cooperative. You, their fellow […]

Because our customers are also owners, Alliance owners like you help us grow, thrive, and give back to our communities. To celebrate our owners in 2020, we’re inviting you to nominate a fellow owner to be featured in this year’s ad campaign. Get started below. What kind of people are you looking for? We’re looking […]

Alliance has moved into our new office location in Brandon at 1400 E. Aspen Blvd., located near the new post office. We spent much of 2019 developing the 5.5 acre Alliance Plaza in Brandon, located north of the McHardy Park lookout tower. We sold the remaining land west of our building to Avera Healthcare in […]

As another year has come and gone, 2019 was one for the books! I wanted to give you a recap of 2019 and a preview of our 2020 plans. Get ready for symmetrical gigabit Internet speeds, elite business services, a new retail office in Brandon, and more. FASTER INTERNET SPEEDS AND MORE WI-FI OPTIONS This […]

Bethany Meadows and Bethany Lutheran Home of Brandon purchased a TrioBike Taxi with help from the Alliance Keep the Change program. The bike gives residents another opportunity to ride on a bike, which is something many haven’t been able to do for several years. Keep the Change funds are donated voluntarily by Alliance Communications cooperative […]

The Crooks Community Childcare Center received funds from Alliance’s Keep the Change program that it will use to purchase new computers. The center is a not-for-profit community daycare that seeks financial support from outside sources in order to keep rates affordable for parents. Keep the Change funds are donated voluntarily by Alliance Communications cooperative customers […]

What’s cooking for foodies these days? Find out in the Fall 2019 Signal magazine. Its feature article is sure to whet your appetite, since it has all the ingredients for meal inspiration — food trends, popular foods from the past, online cooking lessons, recipe sites, restaurant locator apps, and more. In addition to the printed […]

Lester Visioning Inc., is using funds it received from Alliance’s Keep the Change program to construct trails in the community. The project is currently in the first of five phases. The first phase created a trail that connects community buildings and the city park. Keep the Change funds are donated voluntarily by Alliance Communications cooperative […]

The Alcester VFW received a Keep the Change grant for memorial park upgrades. The organization removed grass-covered areas and installed brick pavers and concrete. Due to these improvements, the park is more accessible for those with mobility concerns. The Keep the Change program is making your community a better place to live. Generous Alliance customers […]

The Baltic library received a Keep the Change grant to help repair damage to its roof and interior following heavy precipitation in 2019. For the Keep the Change program, Alliance’s cooperative customers voluntarily donate the funds. Community, school and nonprofit organizations can apply for grants to help pay for special projects. The average donation amount […]

Watch your favorite shows on HGTV, AMC, Comedy Central and more on Philo, an online streaming service. No credit card needed to start. Alliance recently formed a partnership with Philo. Start your free trial in 10 seconds with just a phone number.

Book lovers won’t want to miss the next issue of the Signal. You’ll learn more about fun online resources for book lovers and spotting online scams. You’ll also discover the benefits of social media for seniors and tips for saving money on cable TV. Here’s a sneak peek.

Alliance’s successful expansion into Rock County, MN, was mentioned in this NY Times article. “There are true heroes of rural broadband, like Alliance Communications, the cooperative that manages the fiber optic network in Rock County, Minn. These local companies and cooperatives are more interested in serving their members and communities with a public service than […]

Let’s say you got a sudden call or message from someone you care about, such as a relative, telling you they were in trouble and in desperate need of assistance. Chances are, your first instinct would be to do whatever you could to help. That’s just what the perpetrators of so called “emergency scams” are […]

You can create a smart home using your smart speaker. Technology continues to develop at an astonishing pace in all areas of life. From driverless cars to cryptocurrency to amazing apps, the world seems more like a sci-fi movie every year. Our houses are no exception, and consumers are taking steps to create smart homes […]