Service Alerts

As your local service provider, we know how much you rely on your connection every day—and that there’s never a good time for interruptions. This service alerts page is designed to help you plan ahead by sharing details about upcoming scheduled maintenance and updates. We schedule this work during our lowest-usage hours whenever possible to minimize disruption. Regular proactive updates for our equipment and software help keep your service reliable.

If you have questions or need assistance, please call (605) 582-6311 or contact us here.

Network Updates

What:  We’ll be performing equipment updates during the early morning hours of October 29. During this maintenance, customers may experience a temporary loss of internet connectivity.

Any downtime is expected to last approximately 10–15 minutes.

When: October 29, 2026  12:00 a.m. – 5:00 a.m.

Where: Jasper, Hardwick, Magnolia, Kanaranzi, Beaver Creek in Minnesota, and Parker, Tea, Harrisburg, Canton, and Spring Creek in South Dakota

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