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Here you will find tips for using your telephone service and a variety of calling features.

Can’t find the answer you’re looking for? Submit a question or give us a call.

To set up a conference call, please call our office by dialing 611 from any phone with Alliance service, or call 605-594-3411. You can manage your Conference Calling settings from your computer using the Web Portal.

System Requirements
The Web Portal is fully functional with Google Chrome, Microsoft Edge and Mozilla. There is limited functionality with Internet Explorer and Safari.

Click here for instructions on using On Demand Conference Calling.

To set up a Notify Plus call, please call our office by dialing 611 from any phone with Alliance service, or call 605-594-3411. You can manage your Notify Plus settings from your computer using the Web Portal.

System Requirements
The Web Portal is fully functional with Google Chrome, Microsoft Edge and Mozilla. There is limited functionality with Internet Explorer and Safari.

Click here for instructions on using Notify Plus.

To set up Single Number Service, please call our office by dialing 611 from any phone with Alliance service, or call 605-594-3411. You can manage your Single Number Service settings from your computer using the Web Portal.

System Requirements
The Web Portal is fully functional with Google Chrome, Microsoft Edge and Mozilla. There is limited functionality with Internet Explorer and Safari.

Click here for instructions on setting up and using Single Number Service.

Long distance changes may apply.

Record Your First Greeting

Record Your Second Greeting

Re-record an Existing Greeting

Record Your Name

Change Your Password

Listen to New Message

Listen to Saved Messages

Reply to a Message

Send a Message

Send Voice Mail Message to Email

Forward a Message

Play the Current Date and Time

Change Auto-Login

Change Daily Notification

Change Language

Change Out-Dial Number

This feature sends your Voice Mail messages to your email inbox so you can listen to your messages on your computer. If you use this feature, your messages are still accessible on your phone.

Click here for the Voice Mail to Email user guide.

 

https://youtu.be/cQDdWlAjwVc

The Web Portal gives you enhanced management over your voice mail messages. You can change your settings, including your PIN, email notification for sending your messages to your email inbox, and more.

You can manage greetings, which allows you to upload new greetings and quickly change between greetings when you’re away. The Web Portal also gives you the ability to set a schedule for greetings to work at specific times and also for specific callers.

Along with the convenience of managing personal settings, you can listen to messages and save/delete messages from the Web Portal. With the Web Portal, you may never need to access your messages via your phone!

The Web Portal is fully functional with Google Chrome, Microsoft Edge and Mozilla. There is limited functionality with Internet Explorer and Safari.

Web Portal User Guide for Voice Mail