In honor of Thanksgiving, our business offices will be closed on Thursday, Nov. 23, and Friday, Nov. 24. Don’t forget that we offer 24/7 support. If you need assistance, please call us at (605) 582-6311 and follow the menu prompts.

UPDATE 11/22/23 1:30pm   This issue has been resolved. If you are still having internet issues, please reboot your Wi-Fi router by unplugging it from the power and then plug it back in.   If that does not work and you need additional assistance dial 611 from any phone with Alliance service or (605) 582-6311. […]

A new software update is coming to the GigaSpire Blast Wi-Fi routers on late Friday, Nov. 3, into early Saturday, Nov. 4. If you have this router, your internet service will be impacted for 5-7 minutes as your router reboots, and it could occur at any time between 11 p.m. and 6 a.m. If your [...]

Wednesday, Oct. 11, 2023 ~ During the late night of Wednesday, Oct. 11,  into early Thursday morning, an upstream provider will be updating some equipment. As a result, internet customers in Howard, Oldham, Ramona and Carthage will experience a few service disruptions that could last up to 20 minutes each time. These disruptions could occur […]

Tuesday, Oct. 10, 2023 ~ Webmail for alliancecom.net email addresses will be unavailable starting on Tuesday at 11:30 p.m. through Wednesday at 1:30 a.m. due to a software upgrade. You’ll still be able to access your email messages using email programs like Outlook, Apple Mail, and others. We know it’s never a good time to […]