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Alliance retired $2.29 million to those who were customers in 2006 and 2016

Posted on Monday Apr 23rd

Posted in News, Cable TV, Internet, Telephone

What other Internet, cable or phone provider gives you money back?

Alliance provides at-cost services to its members, while investor-owned companies operate to maximize profits for their shareholders. Simply by subscribing to services from Alliance, you’re assigned capital credits for earnings Alliance experiences above the cost of doing business.

Brandon office will be closed on Saturday, April 14

Posted on Friday Apr 13th

Posted in News

Our office in Brandon will be closed on Saturday, April 14, due to hazardous weather conditions. However, immediate assistance is available 24 hours a day by calling (605) 582-6311 from your cell phone or dialing 611 from any Alliance phone. Please stay safe!

Outage tips during weekend blizzard

Posted on Friday Apr 13th

Posted in News, Cable TV, Internet, Telephone

This weekend’s storm has the potential to cause power outages, which will impact your Alliance services.

Corded landline phones will operate on your backup battery for a few hours; however, Internet and cable services will not work without electricity.

Here are some tips to follow AFTER electricity returns:

1. Your Alliance services should automatically resume after electricity is restored.

2. If services do NOT resume, unplug your wireless router, DVR/set-top boxes, and landlines phones from the electrical outlets and plug them back in. Also check your electrical panel to ensure there are no tripped breakers. Then try using your services again.

3. Still experiencing problems? To receive immediate assistance 24 hours a day, call (605) 582-6311 from your cell phone or dial 611 from any Alliance phone. Messages sent to email@alliancecom.net or Alliance’s Facebook page will be monitored intermittently. Please call if you need immediate assistance.

Additional technicians will be available this weekend if needed. They will be dispatched as conditions safely allow.

Happy Easter from Alliance Communications

Posted on Thursday Mar 29th

Posted in News

We will be closed for the Easter holiday starting at noon on Friday, March 30. We will reopen on Monday, April 2, at 8 a.m. For assistance, dial 611 from any phone with Alliance service or call (605) 582-6311 from your cell phone.

New and improved webmail coming March 26

Posted on Tuesday Mar 20th

Posted in News, Internet

On Monday, March 26, Alliance Communications is upgrading its webmail. This new webmail platform contains a new look and offers improved usability, especially if you view your webmail on mobile devices. Your address book and emails will continue to be available on the new platform. Continue reading if you want to preview instructions for the new webmail program prior to March 29.

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