Maximize Your Internet Performance

Boost your connection and get the most out of your Wi-Fi plan with a handful of Signal Secrets from our support team and a few fellow Alliance member-owners.

While it’s recommended you reboot your router every few months, immediate connection problems can be solved by unplugging your router from the electrical outlet for a few seconds before plugging it back in. This will clear your router’s short-term memory to help it run more efficiently.

Older devices and software can slow down your signals. Keep your router and devices up-to-date and make sure your software is always on the most recent release.

While it may seem silly, confirming power is reaching the equipment can often be overlooked. Check that cords are pushed tightly into the router, the outlet isn’t tripped, and that lights on the Cyberpower box, Delink or Contrend switch are on. If not, unplug the CyberPower box for 15 seconds before plugging it back in. If lights flash orange, red, or don’t return at all, call Alliance.

Smart TVs, gaming systems, and any devices used to stream video demand more bandwidth to function properly. When possible, hardwire these devices with an Ethernet cable.

Signal strength lessens the further you are from your router. Pick a central location in your home to place your router, mount it up high, and avoid placing it near other electronics or large metal objects.

Internet plans must meet or exceed your max peak times to function properly. Call Alliance to see if your internet plan is covering your max peak time.

Wireless and Bluetooth devices can interfere with your internet. If you’re experiencing problems with your connection, try disabling or unplugging these devices.

When more than one device is connected to the internet and in use at once, more bandwidth is being shared. This can affect the speed of your internet and vary with the number of devices.

Gloria Keller

Alliance member-owner and Brandon’s very own Gloria Keller is known for her Grape Nut cookies. For internet as scrumptious as Gloria’s recipe, follow this Signal Secret!

Ford Ankrum

Alliance member-owner and Brandon’s very own Ford Ankrum is a known, skilled fisherman. Follow this Signal Secret for internet as reliable as Ford’s rod and reel!

Ardell Rist

Alliance member-owner, Ardel Rist, is well-known for his pinochle game in the city of Brandon. For internet as flawless as Ardel’s playing cards, follow this Signal Secret!

Marlys Pearson

Marlys Pearson, Alliance member-owner in Brandon, is known for her flowerbed of tulips. For internet as ravishing as Marlys’s one thousand tulips in full bloom, follow this signal secret!

Lori Hofer

Lori Hofer, Alliance member-owner from Alcester, is known for keeping her lawn looking sharp. Follow this Signal Secret for internet as well-kempt as Lori’s lawn!

Gloria Keller

Alliance member-owner and Brandon’s very own Gloria Keller is known for her Grape Nut cookies. For internet as scrumptious as Gloria’s recipe, follow this Signal Secret!

Ford Ankrum

Alliance member-owner and Brandon’s very own Ford Ankrum is a known, skilled fisherman. Follow this Signal Secret for internet as reliable as Ford’s rod and reel!

Ardel Rist

Alliance member-owner, Ardel Rist, is well-known for his pinochle game in the city of Brandon. For internet as flawless as Ardel’s playing cards, follow this Signal Secret!

Marlys Pearson

Marlys Pearson, Alliance member-owner in Brandon, is known for her flowerbed of tulips. For internet as ravishing as Marlys’s one thousand tulips in full bloom, follow this signal secret!

Lori Hofer

Lori Hofer, Alliance member-owner from Alcester, is known for keeping her lawn looking sharp. Follow this Signal Secret for internet as well-kempt as Lori’s lawn!