Lifeline

What is the Lifeline program?

Lifeline is a federal government program that assists qualified low-income residents by providing a monthly reduction of $9.25 on their local telephone or broadband Internet service bill. (Low income programs aren't available in all areas.*)

You may only receive low-income assistance from one wireline or wireless telephone provider, or one broadband Internet provider per household. A “Household” is defined as any individual or group of individuals who are living together at the same address as one economic unit.  An “economic unit” consists of all adult individuals contributing to and sharing in the income and expenses of a household.

How do I know if I’m eligible?

To be eligible for Lifeline assistance, you must meet income-based criteria currently defined as at or below 135 % of the Federal Poverty Guidelines (see table) OR participate in at least one of the following programs:

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans and Survivors Pension Benefit

135 percent of federal poverty guidelines (As of January 25, 2017)

1 person: $16,281
2 people: $21,924
3 people: $27,567
4 people: $33,210
5 people: $38,853
6 people: $44,496
7 people: $50,139
8 people: $55,782
* For each additional person, add $5,643

In addition, you must not currently be receiving Lifeline assistance, and no other person in your household can be subscribed to the Lifeline program.

How do I apply?

1.   Click here for the Lifeline assistance certification form. Please include any supporting documents. Mail the completed form and supporting documents to Alliance Communications, PO Box 349, Garretson, SD 57030.

2.  Re-certification forms are mailed to all Lifeline subscribers every year.  When you receive a re-certification form, complete and return it to Alliance Communications within 60 days.  Re-certification is mandatory. We must suspend your eligibility for low-income assistance if you do not return the re-certification form. 

Application Checklist

When applying for Lifeline benefits, please provide the following information:

1. A signed and completed Lifeline assistance certification form.

2. A copy of one of the following if applying based on the size and income level of a customer’s household:

  • Last year’s federal or state income tax return
  • Current annual income statement from employer
  • Paycheck stubs for most recent three consecutive months
  • Social Security statement of benefits
  • Veteran’s Administration statement of benefits
  • Retirement or pension statement of benefits
  • Unemployment or worker’s compensation statement of benefits
  • Letter of participation in general assistance
  • Divorce decree or child support documentation

3.  Supporting documentation of program-based eligibility if applying based on participation in Medicaid, Supplemental Nutrition Assistance Program, Supplemental Security Income, Federal Public Housing Assistance, or Veterans and Survivors Pension Benefit.

Acceptable documentation of program eligibility includes the current or prior year’s statement of benefits from a qualifying assistance program, a notice, letter or documents of participation in a qualifying assistance program, or another official document demonstrating that you, or one or more of your dependents, or your household receives benefits from a qualifying assistance program.  Federal law requires your provider to review and securely retain this documentation.  Federal law also prevents your provider from sharing these documents with unauthorized persons.

For more information, dial 611 from any Alliance phone, (605) 582-6311 from your cell phone or 800-701-4980.

Click here for the Lifeline Terms and Conditions

*The Lifeline program isn't available in the communities of Beaver Creek, Hardwick, Jasper, Kanaranzi, Kenneth, Magnolia and rural Luverne.

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