Get the My Alliance WiFi App
The My Alliance WiFi App is FREE for Whole Home WiFi customers.
If you’re using a router from Alliance, download the app to start managing your WiFi network. Unfortunately, customers who purchased their own routers won’t have access to the My Alliance WiFi App. With the app, you can:
- Create profiles for each family member and control WiFi access to their devices.
- Create a guest network for visitors to use so you don’t have to give them your primary WiFi password.
- Reset your SSID and password whenever you want.
- View all of the devices connected to your network.
To download the app and connect it to your router, follow the steps below. For printable instructions, click here
Download the App
STEP 1: PLUG IN YOUR ROUTER
Make sure your Alliance router is plugged in. Your router needs to be plugged in at least 10 minutes before continuing to the next step.
STEP 2: DOWNLOAD THE APP
The My Alliance WiFi app is available on the Apple App Store or Google Play Store. Once you’ve found it, install it on your mobile device.
STEP 3: GET STARTED
Open the My Alliance App and select “Let’s Get Started.”
STEP 4: SIGN UP
Select “Sign Up” (not login) toward the bottom of the screen.
STEP 5: ENTER YOUR INFORMATION
Enter your personal information. The password you enter here will be the same password used to access the My Alliance app. Then select “Create Account” at the bottom.
STEP 6: Router Set up
You do not have to select a model from the drop down. You can go ahead and click. “My Router is already set up”
STEP 7: SCAN ROUTER QR CODE
Point your camera at the QR code found on the bottom of your router.
STEP 8: SETTINGS
After you successfully scan the QR code,your Mac Address and Serial Address will auto populate. Press Next.
STEP 9: Wi-Fi Set up
This step has already been completed by your technician. Select “Wi-Fi already set up? Skip this Step”.
*This step may not appear on some devices. If you do not get this screen, continue to step #10.
STEP 10: ALL DONE!
Select OK. Congratulations! You’re all done. Now you can start exploring your new app. Click here for details on how to use specific features.
