Get the My Alliance WiFi App
The My Alliance WiFi App is FREE for Whole Home WiFi customers.
If you’re using a router from Alliance, download the app to start managing your WiFi network. Unfortunately, customers who purchased their own routers won’t have access to the My Alliance WiFi App. With the app, you can:
- Create profiles for each family member and control WiFi access to their devices.
- Create a guest network for visitors to use so you don’t have to give them your primary WiFi password.
- Reset your SSID and password whenever you want.
- View all of the devices connected to your network.
To download the app and connect it to your router, follow the steps below. For printable instructions, click here
Download the App
STEP 1:
Let’s get started! Make sure your Alliance router is plugged in. Your router needs to be plugged in at least 10 minutes before continuing to the next step.
STEP 2:
Download the My Alliance WiFi app if you haven’t already. Search either the Apple App Store or Google Play Store for My Alliance WiFi. Then install the app on your device.
STEP 3:
Enter your email address and press continue.
STEP 4:
Create your password and enter your personal information. The password you enter here will be used when you access the My Alliance WiFi app. It will be optional to check the “Remember my login details” box, but it is required to check the box for “Terms & Conditions”. Then click continue.
STEP 5:
You can go ahead and select “My System and Wi-Fi Are Already Set Up.”
STEP 6:
Point your camera at the QR code found on the bottom of your router.
STEP 7:
Your router information will automatically populate. Go ahead and click on “Start Setup.”
STEP 8:
This step has already been completed by your technician. Select “Skip, My Wi-Fi is Already Set Up.”
STEP 9:
You will select “Not Now” at this screen.
STEP 10:
Congratulations! You’re all done. Now you can start exploring your new app. For specific features, visit www.alliancecom.net/support/internet-support/
