As your local service provider, we know how much you rely on your connection every day—and that there’s never a good time for interruptions. This service alerts page is designed to help you plan ahead by sharing details about upcoming scheduled maintenance and updates. We schedule this work during our lowest-usage hours whenever possible to minimize disruption. Regular proactive updates for our equipment and software help keep your service reliable.

If you have questions or need assistance, please call (605) 582-6311 or contact us here.

Date: Monday, Feb. 23, 2026

Time: 11:30 p.m. to 5:30 a.m.
Service Area: Garretson
Details: We will be performing an update to network equipment. The interruption is expected to last approximately 15 minutes and may occur anytime between 11:30 p.m. and 5:30 a.m. If your service does not automatically resume by 5:30 a.m., please unplug your router and any set-top boxes, if you have any, from the electrical outlet, wait a few seconds, and plug them back in.

Date: Wednesday, Feb. 25, 2026

Time: 11:30 p.m. to 5:30 a.m.
Service Area: Valley Springs
Details: We will be performing an update to network equipment. The interruption is expected to last approximately 15 minutes and may occur anytime between 11:30 p.m. and 5:30 a.m. If your service does not automatically resume by 5:30 a.m., please unplug your router and any set-top boxes, if you have any, from the electrical outlet, wait a few seconds, and plug them back in.

 

Date: Monday, February 23rd – Friday, March 27th

Time: 8:00 a.m. to 4:30 p.m
Service Area: Beaver Creek
Details:  Alliance technicians will be working in the Beaver Creek area, completing routine maintenance on our service pedestals. Over time, pedestal covers can be affected by weather and normal wear and tear. During this work, our team may be repairing or replacing covers as needed to ensure our equipment remains secure and continues to provide reliable service.