As your local service provider, we know how much you rely on your connection every day—and that there’s never a good time for interruptions. This service alerts page is designed to help you plan ahead by sharing details about upcoming scheduled maintenance and updates. We schedule this work during our lowest-usage hours whenever possible to minimize disruption. Regular proactive updates for our equipment and software help keep your service reliable.

If you have questions or need assistance, please call (605) 582-6311 or contact us here.

Date: Monday, March 9th, 2026

Time: 11:30 p.m. to 5:30 a.m.
Service Area: Alcester/Hudson
Details: We will be performing an update to network equipment. The interruption is expected to last approximately 15 minutes and may occur anytime between 11:30 p.m. and 5:30 a.m. If your service does not automatically resume by 5:30 a.m., please unplug your router and any set-top boxes, if you have any, from the electrical outlet, wait a few seconds, and plug them back in.

Date: Monday, March 9th, 2026

Time: 11:30 p.m. to 5:30 a.m.
Service Area: All Areas
Details: An update will be made to the cable TV equipment. The interruption is expected to last approximately 30 minutes and may occur anytime between 11:30 p.m. and 5:30 a.m. If your service does not automatically resume by 5:30 a.m., please unplug any set-top boxes from the electrical outlet, wait a few seconds, and plug them back in.

Date: Wednesday, March 11th, 2026

Time: 11:30 p.m. to 5:30 a.m.
Service Area: Inwood
Details: We will be performing an update to network equipment. The interruption is expected to last approximately 15 minutes and may occur anytime between 11:30 p.m. and 5:30 a.m. If your service does not automatically resume by 5:30 a.m., please unplug your router and any set-top boxes, if you have any, from the electrical outlet, wait a few seconds, and plug them back in.