Lifeline Low-Income Assistance
What is Lifeline?
Lifeline is a federal benefit that lowers the monthly cost of phone or internet service for eligible low-income subscribers.
How do I know if I’m eligible?
To be eligible for Lifeline assistance, you must meet income-based criteria currently defined as at or below 135 % of the Federal Poverty Guidelines (see table) OR participate in at least one of the following programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance
- Veterans and Survivors Pension Benefit
135 percent of federal poverty guidelines (As of January 2019)
- 1 person: $16,862
- 2 people: $22,829
- 3 people: $28,796
- 4 people: $34,763
- 5 people: $40,730
- 6 people: $46,697
- 7 people: $52,664
- 8 people: $58,631
* For each additional person, add $5,967
If you qualify, your household can get Lifeline for phone or internet service, but not both.
- If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home phone, but not both.
- If you get Lifeline for internet service, you can get the benefit for your mobile phone or your home connection, but not both.
- If you get Lifeline for bundled phone and internet service, you can get the benefit for your mobile phone bundled service or your home bundled service, but not both.
Your household cannot get Lifeline from more than one phone or internet company.
You are only allowed to get one Lifeline benefit per household, not per person. If more than one person in your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.
What is a household?
A household is a group of people who live together and share income and expenses (even if they are not related to each other).
Do not give your benefit to another person
Lifeline is non-transferable. You cannot give your Lifeline benefit to another person, even if they qualify.
You must give accurate and true information on this form and on all Lifeline-related forms or questionnaires. If you give false or fraudulent information, you will lose your Lifeline benefit (i.e., de-enrollment or being barred from the program) and the United States government can take legal actions against you. This may include (but is not limited to) fines or imprisonment.
You may need to show other documents
You may need to show an official document from one of the government qualifying programs or to prove your annual income.
- If you qualify through a government program: copies of your state ID card and an official document from the programs you are qualifying through. (The document must contain your name.)
- If you qualify through your income: copies of your state ID card and pay stubs for 3 consecutive months (or other accepted documents).
Visit lifelinesupport.org to see the full list of accepted documents.
HOW TO APPLY FOR LIFELINE
Option 1: Apply online through the Lifeline National Verifier
Visit the Lifeline National Verifier from any computer or mobile device. You most likely will need to upload verification documents to the website if you don’t quality under the Federal Public Housing Assistance. If you’re deemed eligible for benefits, contact Alliance Communications at 1-800-701-4980. The Lifeline National Verifier does not notify the provider.
Option 2: Apply in person
Visit one of our business offices:
Brandon: 113 N. Splitrock Blvd.
Garretson: 612 Third St.
Baltic: 501 Second St
An Alliance representative will enter your information and enroll you if you’re eligible. Please bring documentation that proves you’re eligible to receive Lifeline benefits.
Option 3: Apply by mail
Complete this application. Then mail the application and a copy of documentation that proves you’re eligible to receive Lifeline benefits to USAC at the address listed on the application.
For more information, dial 611 from any Alliance phone, (605) 582-6311 from your cell phone or 1-800-701-4980.
Lifeline Terms and Conditions
*The Lifeline program isn't available in the communities of Beaver Creek, Hardwick, Jasper, Kanaranzi, Kenneth, Magnolia and rural Luverne.