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Attention customers in ALCESTER, BALTIC and CROOKS

Posted on Monday Nov 18th

Posted in News, Cable TV, Internet, Telephone

Alliance is performing some software updates starting late tonight and into early Tuesday morning.

As a result, you may experience a disruption to your cable TV, Internet and phone services. If your services don’t automatically resume, you will need to unplug your set-top boxes, DVRs and wireless router from the electrical outlet and plug them back in.

We know it’s never a good time to disrupt services. We hope to minimize the inconvenience by performing this upgrade during the early morning hours when our network usage is the lowest.

If you have questions, dial 611 from any phone with Alliance service or (605) 582-6311 from your cell phone. Or send a message to email@alliancecom.net.

Alliance to upgrade software in cable TV DVRs and set-top boxes starting late tonight

Posted on Monday Nov 11th

Posted in News, Cable TV

Attention customers in BRANDON. Alliance is upgrading software in our cable TV DVRs and set-top boxes starting late tonight into early Tuesday morning.

As a result, you might experience a minimal disruption to your cable TV. If your services don’t automatically resume, you will need to unplug your set-top boxes and DVRs from the electrical outlet and plug them back in.

Your onscreen guide will have a more modern appearance following the upgrade, and the new software will allow us to offer additional advanced features in the future.

Enjoy your new, faster Internet speed

Posted on Monday Nov 11th

Posted in News, Internet

It’s time to tech the halls! Alliance recently upgraded customers to faster Internet speeds for no additional charge. Not only is your speed faster, but it’s also symmetrical. Your upload speed is just as fast as your download!

Fiber cut near Iverson Crossing

Posted on Saturday Nov 2nd

Posted in News, Internet

A fiber cut occurred near the Iverson Crossing area after a driver ran over some of our equipment. As a result, about 45 customers near Iverson Crossing will be without service until late this afternoon or early this evening. Thank you for your patience while crews work to repair the damaged line.

Attention Customers Near the Crooks I-29 Exit

Posted on Tuesday Oct 22nd

Posted in News, Cable TV, Internet, Telephone

Alliance will be conducting some fiber-optic line moves on Tuesday night into Wednesday morning.

Customers near the Crooks I-29 exit will experience a disruption to their Internet, cable TV and phone services for approximately 30 minutes.

If your services don’t return automatically, unplug your router, set-top boxes and DVRs from the electrical outlet and then plug them back in.

We know it’s never a good time to disrupt services. We hope to minimize the inconvenience by performing this upgrade during the early morning hours when our network usage is the lowest.

If you have questions, dial 611 from any phone with Alliance service or (605) 529-5454 from your cell phone.

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