Service Disruption Notification- Alcester, Alvord, Hills, Hudson, Inwood, Larchwood, Lester, Steen

Service Disruption Notification- Alcester, Alvord, Hills, Hudson, Inwood, Larchwood, Lester, Steen

A new software update is coming to your GigaSpire Blast Wi-Fi router starting early Thursday, July 11th. Your internet service will be impacted for 5-7 minutes as your router reboots, and the reboot could occur at any time between the hours of 1 a.m. and 5:30 a.m.

If your service doesn’t automatically resume by 5:30 a.m., unplug your router and mesh units, if you have any, from the electrical outlet and plug them back in.

We know it’s never a good time to disrupt services. We hope to minimize the inconvenience by performing this upgrade during the hours when internet usage is the lowest. If you have questions or need assistance, dial 611 from any phone with Alliance service or (605) 582-6311.