Customer SupportGuides and Instructions : Voice Mail 

Voice Mail Instructions

Welcome to Alliance Communications Voice Mail. If you’re a new voice mail customer, you can set up your Voice Mail using these instructions. Don’t hesitate to call if you need assistance. Simply dial 611.

Learn how to set up your Voice Mail

One Mailbox User Guide 
Multiple Mailboxes User Guide 

Learn how to forward your Voice Mail messages to your e-mail
This feature allows you not only to store your messages in your voice mailbox, but it also converts the voice message into an e-mail message. You can listen to or forward your messages along with saving or deleting them from your voice mailbox. This is very useful for those who have dial-up Internet service. You will never miss a message that is urgent because you are online.

E-forward Reference Guide

Learn how to manage your Voice Mail through the Internet with Phone Central
Alliance’s new Voice Mail contains a free feature called Phone Central, which allows you to manage your Voice Mail settings from your computer. On your PC, you can listen to your voice messages, save or delete messages, and change personal configuration settings for your password, e-mail notification address, personal distribution lists, and pager notification.

To use Phone Central, call Alliance Communications by dialing 611 so we can send you the software. Phone Central can only be used on the computer in which it was installed.

System requirements
  • Internet access (best used with a high-speed connection)
  • Windows 2000 or Windows XP Operating System
  • Microsoft .NET Framework version 1.1.

Click here for Phone Central video tutorials.

Learn how to control your Voice Mail remotely with ManageMyPhone.com
Manage My Phone allows you to access your Voice Mail messages and personal settings from the Web. Simply log on to the website www.ManageMyPhone.com. You can listen to your voice messages, save or delete messages, and change personal configuration settings for your password, e-mail notification address, personal distribution lists, and pager notification. Manage My Phone works well when you don’t have access to the computer on which you use Phone Central.

When you sign up for Phone Central, you also receive access to Manage My Phone. Call Alliance Communications by dialing 611 to receive these free services.

System requirements
  • Internet access (best used with a high-speed connection)
  • Microsoft Internet Explorer (latest version available)

Click here for ManageMyPhone.com instructions

Phone Central Video Tutorials and Reference Guide
Learn how to use Phone Central with the following video tutorials. These files are in .exe format. Click on a link and select Open or Run, and save to your computer and run anytime.

ManageMyPhone.com Video Tutorials and Reference Guide
Learn how to use ManageMyPhone.com with the following video tutorials. These files are in .exe format. Click on a link and select Open or Run, and save to your computer and run anytime.

Manage My Phone Reference Guide

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