DMCA Support

We're here to help

When you need assistance, we’re here to help! If you have a simple question, you might find the answer in our Frequently Asked Questions section below.

Can't find the answer you're looking for? Submit a question or give us a call.

What is the DMCA?

The Digital Millenium Copyright Act (DMCA) is a law that was passed on October 12, 1998. Among other things, this law specifically addresses the use of the Internet to illegally reproduce or disseminate copyrighted material. To learn more about the DMCA, you can click here.  

When a copyright holder contacts Alliance Communications, they send us the name of the material that is being infringed upon, the time that the material was being made available online, as well as the public IP address of the computer or network that is sharing it.  Since public IP addresses are unique, and can only be used on one device at a time, they act much like a fingerprint.  To be in compliance with the law, Alliance uses this information to identify and contact the party responsible.  

If you have received a copyright infringement notice from Alliance Communications via e-mail or registered letter, this means that a computer on your network is making copyrighted material publicly available without the consent of the copyright holder. 

In laymans terms, there is a computer on your network that is sharing movies, music, software, or some other form of media, probably through a peer-to-peer torrent program such as uTorrent or Bit Torrent.  The copyright holder has notified Alliance of this, and we are legally required to notified you.

Using your Alliance Internet connection to download or distribute copyrighted material illegally is a violation of our acceptable use policy and can result in supsension or termination of services.

Service Restoration?

If your service has been suspended for copyright infringement, this means that you have received two notices via e-mail and a registered letter from our office.  Since these notices were sent, we have continued to receive complaints from a copyright holder alleging that you are in violation of the Digital Millenium Copyright Act

To get your service turned back on, you will need to complete a DMCA counter-notice form and submit it to Alliance Communications either in person or via fax or email.  Once this notice has been received, Alliance will un-suspend your Internet service.

Please note that any further complaints regarding copyright violations will result in re-suspension of service or possible service termination.

DMCA designated agent?
Name: Craig Selland
E-mail: dmca@alliancecom.net
Phone: 605.594.8232
Fax: 605.582.3922
 

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