Customer Support : Payment

PAYMENT

Paying Your Bill
Your bill will be mailed out around the first of every month. Payments can be sent to our office at P.O. Box 349, Garretson, SD 57030. Drop boxes are available outside our offices in Brandon, Garretson and Baltic.

Local telephone service is billed a month in advance. If your phone is connected for part of a month, partial billing will be computed for the remaining days of the month. That means your first bill will include the partial billing plus one month's advance billing. If you discontinue telephone service, you will receive a credit for the unused advance service.

A copy of our collection policy will be included with your first bill. Although we do not like to disconnect service, the policy is strictly enforced. Please read and adhere to the policy.

Automatic Bank Payment
Alliance is pleased to offer our customers The Automatic Payment Plan. You can have your monthly statement paid from your checking or savings account. You will not have to change your present banking relationship to take advantage of this service, and there is no charge for this new service. Alliance offers this as an optional service.

The Automatic Payment Plan will help you in several ways:

  • It saves time - fewer checks to write, no more trips to the post office or telephone office.
  • Helps you meet your commitments in a convenient and timely manner - even if you're on vacation or out of town.
  • It saves postage.

This is how the Automatic Payment Plan works:

  • Alliance will print and send you a bill just as you have been getting.
  • The bill you receive will have a printed message stating: "BANK DEDUCT DO NOT PAY".
  • The bill will continue to be mailed on or before the 1st of each month, and the automatic deduction from your bank account will occur about the 10th of the same month.
  • The bill you receive is for your information only, so you can check the charges to determine if they are correct and also to provide you with the amount that will be deducted from your bank account.
  • If you have questions concerning the bill, you can call the business office for assistance.
  • If you call the business office and a credit on your bill is allowed, the credit will be recorded and the deduction will appear on your next bill.
  • The Automatic Payment Plan will continue in effect until you notify the business office on writing that you wish to terminate the plan.

If you wish to take advantage of this service, please print out and complete the Automatic Payment Authorization Form and mail it with your next payment.

If you'd like to pay your bill online, please sign on to our Estatement site.

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