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Spam and Virus Support
Spam and Virus Support
Proudly serving communities in South Dakota, Minnesota and Iowa.
Spam & Virus Support
When you need assistance, we’re here to help! If you have a simple question, you might find the answer in our Frequently Asked Questions section below.
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- Do I need to wait for the notification message to check my Quarantine?
- How can I delete the messages in my Quarantine?
- How do I log into my spam quarantine?
- How do I modify my spam filter settings?
- How do I report spam?
- How do I whitelist an email address in the Alliance spam filter?
- How do I whitelist/blacklist an entire domain in the Alliance spam filter?
- How does Alliance determine whether a message is spam or not?
- I get lots and lots of spam messages in my quarantine. Shouldn’t these be blocked outright?
- I have a message in my quarantine that claims to be from Alliance Internet Support asking for my username and password. Is this legitimate?
- I have a message that is from an organization that I trust, but it is still blocked by the Alliance Spam filter. Why is this happening?
- I have stopped receiving my Daily Digest. Why?
- New Spam Filter Tutorial - Email Digest
- New Spam Filter Tutorial - Policies Tab
- New Spam Filter Tutorial - Quarantine Tab
- New Spam Filter Tutorial - Settings Tab
- New Spam Filter Tutorial - Status Tab
- Once spam has been deleted from the quarantine, can it be retrieved?
- What constitutes spam?
- What email is filtered?
- Why am I no longer able to view messages in my Spam Quarantine? I have Internet Explorer 9.