This video makes a compelling case for why your home should have a landline, especially if you are elderly or have children.

A Mystery Under Investigation

When we think of the headaches modern technology can deliver us, rarely do we think of the telephone. Telephone calls have worked so reliably for so long that most of us probably don’t even think about a phone call as “technology.”

However, a mystery has arisen as some long-distance phone calls originating outside of Alliance’s network are not being completed or are experiencing a range of problems.

All Alliance customers to receive cooperative benefits in January 2012

Members of Alliance Communications Cooperative Inc. voted in April to expand the cooperative to all Alliance Communications customers. Currently, about 34 percent of Alliance’s customers are not members of the cooperative, but that will change on January 1, 2012, pursuant to state and federal approvals. As a result, those customers will receive the following benefits that current cooperative members are already receiving:

• Ownership: Alliance customers aren’t just customers; they’re owners. This means you are our priority, not private investors or shareholders. This philosophy makes it possible for us to invest millions in our new fiber-optic network while still returning money to you in your capital credits checks.
  
  
• Capital credits: Alliance’s rates are based on the cost of doing business. When revenues exceed costs, Alliance gives money back to you in your capital credits check. This check is yours to cash and spend as you wish. New cooperative members should begin receiving checks in a few years if the cooperative earns excess revenue.
  
  
• Voting rights: The customer really does have a voice at Alliance Communications. Our board members are elected by customers at the annual meeting. These board members are customers, just like you. They meet monthly to make business decisions about Alliance Communications. Customers equally share power and have voting rights.