Alliance Communications offers a variety of ways for you to reach us. Feel free to call, stop by, or send us an email if you have questions about services.

Office hours starting June 11:
 Garretson Headquarters
 612 Third St.
 Monday through Friday: 8 a.m. to 4:30 p.m.

 Baltic Satellite Office
 501 Second St.
 Monday through Friday: 8 a.m. to 4:30 p.m.

 Brandon Satellite Office
 Lewis/Sunshine Plaza
 Monday through Friday: 8 a.m. to 4:30 p.m.
 Saturday: 8 a.m. to noon.

Payment drop boxes also are available outside of each office.

After-Hours Trouble Calls: You can still receive help even when Alliance’s offices are closed because our phones are answered 24 hours a day. Follow the menu prompts and choose the appropriate option. See below for phone number information.

Phone numbers: Alliance Communications telephone customers simply need to dial 611 from a phone with Alliance local phone service. If you’re calling from a phone that doesn't have Alliance service, the list below provides phone number information for your community:

 Alcester: (605)934-9900
 Alvord: (800)701-4980
 Baltic: (605)529-5454
 Brandon: (605)582-6311
 Carthage: (605)772-4644
 Crooks: (605)529-5454
 Garretson: (605)594-3411
 Hills: (507)962-3271
 Howard: (605)772-4644
 Hudson: (605)984-2800
 Inwood: (800)701-4980
 Larchwood: (800)701-4980
 Lester: (507)962-3271
 Oldham: (605)482-9644
 Ramona: (605)482-9644
 Steen: (507)962-3271
 All other locations: (800)701-4980

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Mail: Alliance Communications, P.O. Box 349, Garretson, SD 57030

Please don’t hesitate to contact us with your questions. We are happy to help.

On June 6, Alliance Communications will be making changes to our spam filtering service.

Picture this: after a long day of work, you settle down in front of the computer to check your Facebook profile.  You log in and soon discover that you have a frantic message from your Uncle George.  The last you knew, Uncle George was at home in Le Mars, Iowa, but according to this message he has taken an impromptu trip to London, England, where he was mugged at knife-point and left penniless.  Now, he is asking you to wire him $2,000 via Western Union as soon as possible, so that he may pay his hotel bill and get back home.

One of the questions often asked of IT professionals is "how can I keep my information safe online?"  There are a number of practices people can follow to safe-guard their information, and having a strong password should be at the top of the list.

Just a quick note to alert our customers that we have had several reports from people using Outlook 2007 who are experiencing email problems.  Specifically, people are getting connection errors while trying to send or receive emails.  This issue seems to be related to the most recent round of Windows Updates that were released by Microsoft on Tuesday night.  

Alliance Communications will be upgrading its email storage server tonight at 11:00 PM.  This server is used for storing email messages for Webmail customers, as well as processing incoming email.  While we are in the process of cutting over, customers will not be able to check their email for about 1 hour (from 11PM to Midnight).

No messages that are sent to alliancecom.net customers in this time frame will be lost, but customers won't be able to connect to the server to check for new messages.   After the new server is up and running, customers will again be able to check their email.

One thing to note:  for those of you that are using Webmail exclusively, Alliance will need to move the contents of your inbox from the old server to the new server, and this process could take up to 12 hours.  If you use an email program like Outlook, Windows Mail, Mac Mail, or Thunderbird, you will not be affected, as your email is stored on your PCs.

If you have questions or concerns, please feel free to contact us at Alliance Communications by dialing 611 from an Alliance land line, or by calling (605)594-3411.

Lately there has been an uptick in bogus emails known as Phishing Scams.  Don't fall for this trick!  These messages attempt to trick our customers into providing the sender with an email account username and password.  Once the scammer has this information, that person logs into the email account and uses it to spam more people.  If you receive such a message, disregard it as it is not legitimate.  As a policy, Alliance Communications never requests customer account information from via email.

If you would like to learn more about this phishing email scam, click here.  If you would like to learn more about the Alliance Communications Spam and Virus Filter, click here.  If you have questions about this, or about any of our services, please feel free to contact us by dialing 611 on an Alliance land line, or by calling 605.594.3411.