Some customers will experience a disruption to their Internet, cable TV and phone services for approximately 30 minutes on Tuesday, Oct. 8, between the hours of midnight and 5 a.m.
Alliance will be upgrading some equipment, which will impact services for customers in Alcester, Hudson, Alvord, Lester, Larchwood, Inwood, Steen, Hills, Howard, Oldham, Ramona and Carthage.
If your services don’t return automatically, unplug your router, set-top boxes and DVRs from the electrical outlet and then plug them back in.
We know it’s never a good time to disrupt services. We hope to minimize the inconvenience by performing this upgrade during the early morning hours when our network usage is the lowest.
If you have questions, dial 611 from any phone with Alliance service or (605) 582-6311 from your cell phone.