Watch for your capital credits payout this April

Posted on Wednesday Apr 17th

Posted in News

Every cooperative customer is an owner of Alliance Communications. One benefit of being a member-owner is receiving capital credits payouts. If revenues exceed the costs of doing business, Alliance gives money back to its customers in the form of capital credits checks.

How to restore your Alliance services following a power outage

Posted on Wednesday Apr 10th

Posted in News

With the incoming spring storm, icing on powerlines could cause some areas to lose electricity. If a power outage disrupts your Alliance services, your phone, Internet and cable services should return automatically once electricity is restored. But if they don’t, you should unplug your set-top boxes, DVRs, and routers, wait for a few minutes, and then plug them back in.
Just as a reminder if you lose power, your Optical Network Terminal will start using its backup battery (if you chose to have one installed) for a few hours. When your ONT is using its backup battery, it will only support phone service and 911 access over a corded phone. Remember that cordless phones need electricity to function.

Call our office at 605-582-6311 or 1-800-701-4980 if you need help restoring your services following a power outage.

Basic cable outages will occur today in Larchwood, Inwood, Hudson and Alcester

Posted on Monday Apr 1st

Posted in News, Cable TV, Internet

On Monday, April 1, Alliance Communications will be working on basic cable equipment in the communities of Larchwood, Inwood, Hudson and Alcester.

Customers who have basic cable TV may experience a few outages throughout the day, and each disruption may last about 10 minutes. We apologize for the disruptions. If you have additional questions, you can contact us by dialing 611 from any phone with Alliance service, or call (605) 582-6311 from your cell phone.

Your favorite shows have a new home with Philo

Posted on Thursday Mar 14th

Posted in News, Internet

Watch your favorite shows on HGTV, AMC, Comedy Central and more for just $16/month on Philo, an online streaming service. No credit card needed to start. Alliance recently formed a partnership with Philo. Start your free trial in 10 seconds with just a phone number.

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